Terms & Conditions

Table of contents

Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The Agreement
Article 6 - Right of withdrawal
Article 7 - Cost in case of revocation
Article 8 - Exclusion

right of withdrawal

Article 9 - The price
Article 10 - Conformity and Warranty
Article 11 - Delivery and execution
Article 12 - Duration Transactions: Duration, Termination and Extension
Article 13 - Payment
Article 14 - Complaints
Article 15 - Disputes
Article 16 - Additional or derogatory provisions

Article 1 - Definitions

In these terms and conditions shall apply:

  1. Cooling-off period: the period within which the consumer can make use of his right of withdrawal;
  2. Consumer: the natural person who does not act in the exercise of profession or business and enters into a distance contract with the entrepreneur;
  3. Day: calendar day;
  4. Duration transaction: a distance agreement with regard to a series of products and / or services, the delivery and / or purchase obligation of which is spread over time;
  5. Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that facilitates future consultation and unaltered reproduction of the stored information
    makes possible.
  6. Right of Withdrawal: the possibility for the consumer to opt out within the cooling-off period
    of the distance contract;
  7. Model form: the model withdrawal form that the entrepreneur makes available that a consumer can fill in if he wants to make use of his right of withdrawal.
  8. “Bescards.nl”: the private company “BesCards BV” trading under the name “Bescards.nl”.
  9. Distance contract: an agreement whereby, within the framework of a system organized by the entrepreneur for distance selling of products and / or services, up to and including the conclusion
    of the agreement, only one or more techniques for distance communication are used;
  10. Technology for remote communication: means that can be used to conclude an agreement, without the consumer and trader being in the same place at the same time.
  11. Terms and Conditions: the present General Terms and Conditions of the entrepreneur.

Article 2 - Identity of the entrepreneur

Bescards.nl

Phone number: 0636086653
E-mail address: info@bescards.nl

Article 3 - Applicability

  1. These terms and conditions apply to any offer of the entrepreneur and to any established agreement on distance and orders between the entrepreneur and the consumer.
  2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded
    that the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge as soon as possible at the request of the consumer.
  3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically.
    be drafted in such a way that it can be easily stored by the consumer on a durable medium. If this is not reasonably possible, it will be done before the distance contract is concluded
    indicate where the general terms and conditions can be inspected electronically and that they will be sent free of charge at the consumer's request, electronically or otherwise.
  4. In the event that specific product or service terms and conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and the consumer can accept conflicting general terms and conditions.
    always invoke the applicable provision that is most favorable to him.
  5. If one or more provisions in these general terms and conditions are at any time wholly or partially null and void or destroyed, the agreement and these terms and conditions will remain in force and the relevant provision will be mutually
    consultations are immediately replaced by a provision that approximates the purport of the original as closely as possible.
  6. Situations that are not governed by these terms and conditions must be evaluated "to the mind" of these terms and conditions.
  7. Uncertainties about the explanation or content of one or more terms of our terms should be explained to the spirit of these terms and conditions.

Article 4 - The offer

  1. If an offer is of limited duration or subject to conditions, this will be explicitly stated in the offer.
  2. The offer is free of charge. The entrepreneur is entitled to change and modify the offer.
  3. The offer contains a complete and accurate description of the products and / or services offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the entrepreneur uses
    makes images, they are a true representation of the products and / or services offered. Obvious mistakes or errors in the offer are not binding for the entrepreneur.
  4. All images, specifications data in the offer are indicative and can not give rise to damages or dissolution of the agreement.
  5. Images on products are a true and fair view of the products offered. Entrepreneur can not guarantee that the displayed colors exactly match the true colors of the products.
  6. Each offer contains such information that is clear to the consumer what rights and obligations are involved in accepting the offer. This concerns in particular:
    • The price including taxes;
    • The possible shipping costs;
    • The manner in which the agreement will be established and what action is required for this purpose;
    • Whether or not it applies to the right of withdrawal;
    • The manner of payment, delivery and execution of the agreement;
    • The time limit for acceptance of the offer or the period within which the entrepreneur guarantees the price;
    • The level of the distance communication fee if the cost of using the remote communication technology is calculated on a different basis from the regular base rate for the means of communication used;
    • whether the agreement will be archived after it has been concluded, and if so, where it can be consulted by the consumer;
    • The way in which the consumer can check and, if desired, recover the information provided by him under the agreement before conclusion of the agreement;
    • Any other languages ​​in which, in addition to the Dutch, the agreement can be concluded;
    • The codes of conduct which the entrepreneur has undergone and the way in which the consumer can consult these codes of conduct by electronic means; and
    • The minimum duration of the remote agreement in case of a long-term transaction.

Article 5 - The Agreement

  1. The agreement is subject to the provisions of paragraph 4, established at the time the consumer accepts the offer and meet the corresponding conditions.
  2. If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of the acceptance of the offer electronically. As long as the agreement of this acceptance is not by the entrepreneur
    confirmed, the consumer can terminate the agreement.
  3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a safe web environment. If the consumer is electronic
    can pay, the entrepreneur will observe appropriate security measures.
  4. The entrepreneur can - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract.
    If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request, with reasons, or to attach special conditions to the implementation.
  5. The entrepreneur will the product or service to the consumer the following information, in writing or in such a way that it can be stored on a durable medium, enclose the consumer in an accessible manner:
    • The visiting address of the entrepreneur's establishment where the consumer is entitled to complaints;
    • The conditions under which and the manner in which the consumer may use the right of withdrawal or a clear notification of the exclusion of the right of withdrawal;
    • The information about guarantees and existing post-purchase service;
    • The information contained in article 4 paragraph 3 of these terms, unless the entrepreneur has already provided this information to the consumer prior to the performance of the agreement;
    • The terms for termination of the agreement if the agreement is of a duration of more than one year or indefinite duration.
  6. In the event of an overdraft transaction, the provision in the previous paragraph applies only to the first delivery.
  7. Any agreement is entered into under the suspensive conditions of sufficient availability of the respective products.

Article 6 - Right of withdrawal

When delivering products:

  1. When purchasing products, the consumer has the option to dissolve the contract without giving any reason within 14 days. This reflection period starts on the day after receipt of the product by the consumer or in advance by the consumer
    designated representative announced to the entrepreneur.
  2. During the reflection period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. In the event that
    he makes use of his right of withdrawal, he will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable provided by the entrepreneur.
    and clear instructions.
  3. If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days after receipt of the product. The consumer must make this known by means of the model form.
    After the consumer has indicated that he wishes to exercise his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example
    by means of proof of postage.
  4. If, after the expiry of the periods mentioned in paragraph 2 and 3, the customer has not disclosed the intention of making use of his right of withdrawal or resignation. The product has not returned to the entrepreneur, the purchase is a fact.
  5. The direct costs and risk of returning the products are borne by the consumer, unless otherwise agreed.
  6. Under no circumstances does a professional consumer have this right of withdrawal.

On delivery of services:

  1. When providing services, the consumer has the opportunity to dissolve the agreement without notice for reasons for at least 14 days, starting on the day of entering into the agreement.
  2. To exercise his right of withdrawal, the consumer focus to the information provided by the operator to supply and / or before the relevant provision reasonable and clear instructions.

Article 7 - Cost in case of revocation

  1. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after the withdrawal. The condition is that the product has already been received back by the online retailer
    whether conclusive proof of complete return can be provided. Reimbursement will be made via the same payment method used by the consumer unless the consumer explicitly gives permission for a different payment method.
  2. In the event of damage to the product due to careless handling by the consumer himself, the consumer is liable for any loss of value of the product.
  3. The consumer can not be held liable for the value reduction of the product if the entrepreneur does not provide all legally required information about the right of withdrawal, this should be done before the conclusion of the purchase agreement.
  4. If the Consumer revokes the agreement, the Consumer will receive back the payments he has made at that time for the goods from Bescards.nl, including delivery and transaction costs insofar as Bescards.nl delivered one or more products that did not conform to the order of the Consumer goods (with the exception of any additional costs resulting from the Consumer's choice of a different method of delivery than the cheapest standard delivery offered by Bescards.nl) without delay and in any case no later than 14 calendar days after Bescards.nl has been informed. of the Consumer's decision to withdraw from the agreement.
  5. Bescards.nl will then reimburse the Consumer using the same payment method with which the Consumer carried out the original transaction, unless the Consumer has expressly agreed otherwise. If the Consumer opted for a different method of reimbursement than the one with which he placed the order, any additional transaction costs will be borne by the Consumer. Bescards.nl may wait with the refund until Bescards.nl has received the products back and checked their condition. The reimbursement of delivery and transaction costs by Bescards.nl is always pro rata and without prejudice to Article 7.5

Article 8 - Exclusion of right of withdrawal

  1. The entrepreneur can exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur clearly states this in the offer, at least in time for the conclusion.
    of the agreement.
  2. Exclusion of the right of withdrawal is only possible for products:
    • made by the entrepreneur in accordance with the consumer's specifications;
    • For sealed products. When the seal is broken, these products are not returnable.
    • that are clearly personal in nature;
    • that can not be returned due to their nature;
    • that spoil or become obsolete;
    • whose price depends on fluctuations in the financial market over which the trader has no influence;
    • for individual newspapers and magazines;
    • for audio and video recordings and computer software of which the consumer has hidden the seal;
    • For hygienic products whose consumer has broken the seal.
  3. Exclusion of the right of withdrawal is only possible for services:
    • Regarding accommodation, transport, restaurant or leisure activities on a particular date or during a certain period of time;
    • Whose delivery has been explicitly agreed by the consumer before the period of reflection has expired;
    • Regarding bets and lotteries.

Article 9 - The price

  1. During the period of validity of the offer, the prices of the products and / or services offered will not be increased, except for price changes due to changes in VAT rates.
  2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, at variable prices. This bondage to fluctuations
    and the fact that any stated prices are target prices will be stated in the offer.
  3. Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.
  4. Price increases 3 months after the conclusion of the contract are only permitted if the trader has agreed to this and:
    • they are the result of legislation or regulations; whether
    • The consumer has the power to cancel the agreement as of the date of the price increase.
  5. The prices mentioned in the offer of products or services include VAT.
  6. All prices are subject to printing and typing errors. No liability is accepted for the consequences of pressure and error errors. In case of errors and mistakes, the entrepreneur is not obliged to deliver the product according to the wrong price.

Article 10 - Conformity and Warranty

  1. The entrepreneur guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement
    existing legal provisions and / or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
  2. A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer may apply to the entrepreneur under the agreement.
  3. Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 2 months after delivery. Return of the products must be in the original packaging and in new condition.
  4. The entrepreneur's warranty period corresponds to the manufacturer's warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for
    any advice regarding the use or application of the products.
  5. The guarantee does not apply if:
    • the consumer has repaired and / or processed the delivered products himself or had it repaired and / or processed by third parties;
    • the delivered products have been exposed to abnormal circumstances or otherwise handled carelessly or contrary to the instructions of the entrepreneur and / or have been treated on the packaging;
    • the inadequacy is wholly or partly the result of regulations that the government has made or will make with regard to the nature or quality of the materials used.

Article 11 - Delivery and execution

  1. The entrepeneur will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
  2. The place of delivery is the address that the consumer has informed to the company.
  3. With due observance of what is stated in paragraph 4 of this article, the company will execute accepted orders expeditiously, but no later than 30 days, unless the consumer has agreed to a longer delivery period.
    If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after placing the order. The consumer has in mind
    in that case the right to terminate the agreement without costs. The consumer is not entitled to compensation.
  4. All delivery terms are indicative. The stipulated time limits can not be deducted from the consumer. Exceeding a time limit does not entitle the consumer to damages.
  5. In case of dissolution pursuant to paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but not later than 14 days after dissolution.
  6. If delivery of an ordered product proves impossible, the entrepreneur will endeavor to make a replacement item available. At the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement
    item is delivered. For replacement items right of withdrawal can not be excluded. The costs of a possible return shipment are for the account of the entrepreneur.
  7. The risk of damage and / or loss of products rests with the entrepreneur until the time of delivery to the consumer or a predetermined representative and known to the entrepreneur, unless explicitly agreed otherwise.

Article 12 - Duration Transactions: Duration, Termination and Extension

Termination

  1. The consumer can terminate an agreement that has been entered into for an indefinite period and that extends to the regular delivery of products (including electricity) or services, at any time with due observance of the agreed
    termination rules and a notice period of no more than one month.
  2. The consumer can terminate an agreement that has been entered into for a definite period and that extends to the regular delivery of products (including electricity) or services, at any time by the end of the fixed term, with due observance.
    of the agreed termination rules and a notice period of no more than one month.
  3. The consumer can agree the agreements mentioned in the previous paragraphs:
    • Terminate at all times and not be restricted to termination at a particular time or in a certain period;
    • At least terminate in the same manner as they have been incurred by him;
    • Always terminate with the same notice period as the entrepreneur has undertaken for himself.

Extension

  1. An agreement that has been entered into for a definite period and that extends to the regular delivery of products (including electricity) or services may not be tacitly renewed or renewed for a specified period.
  2. Contrary to the previous paragraph, an agreement that has been entered into for a definite period and that extends to the regular delivery of daily news and weekly newspapers and magazines may be tacitly renewed for a fixed period of no more than
    three months, if the consumer can cancel this extended agreement by the end of the extension with a notice period of no more than one month.
  3. A contract that has been entered into for a definite period and that extends to the regular delivery of products or services may only be tacitly renewed for an indefinite period if the consumer may cancel at any time with a notice period.
    of no more than one month and a notice period of no more than three months if the agreement extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
  4. An agreement with a limited duration for the regular delivery of dailies, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial period.
    or introductory period.

Duration

  1. If an agreement has a duration of more than one year, the consumer may cancel the agreement at any time after one year with a notice of no more than one month, unless reasonableness and fairness oppose termination before the end.
    of the agreed duration.

Article 13 - Payment

  1. Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the reflection period as referred to in Article 6 paragraph 1. In the event of an agreement to grant
    a service, this period starts after the consumer has received confirmation of the agreement.
  2. The consumer has the duty to report. Inaccuracies in data supplied or specified payment immediately to the operator
  3. In case of default by the consumer, the operator subject to statutory limitations, the right to the consumer to spend. Advance reasonable expenses will be made known

Article 14 - Complaints

  1. The entrepreneur has a well-publicized complaints and deals with complaints under this procedure.
  2. Complaints about the implementation of the agreement must be submitted fully and clearly described to the entrepreneur within 2 months, after the consumer has discovered the defects.
  3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will do so within 14 days
    answered with a message of receipt and an indication when the consumer can expect a more detailed answer.
  4. If the complaint can not be resolved by mutual agreement, a dispute arises which is susceptible to the dispute settlement.
  5. A complaint does not suspend the obligations of the entrepreneur unless the entrepreneur indicates otherwise in writing.
  6. If a complaint is found by the vendor, the vendor will either replace or repair the goods at its option or delivered.

Article 15 - Disputes

  1. Contracts between the entrepreneur and the consumer covered by these terms and conditions apply exclusively to Dutch law. Even if the consumer is living abroad.
  2. The Vienna Sale Convention does not apply.

Article 16 - Additional or derogatory provisions

Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be accessed by the consumer in an accessible manner.
stored on a durable data carrier.

B2B rules

Different rules apply to B2B orders, the consumer law no longer applies.

When is an order B2B?

An order is considered B2B when the company name and VAT number are stated on the invoice.

The following rules apply to B2B orders:

RETURN POLICY

Our company has a no-return policy for B2B shipments.

For complaints about missing or damaged delivered goods, you can contact bescards within 3 working days after the delivery day.

OTHER BUSINESS

Force majeure: If due to uncontrollable reasons (e.g. bad weather, strikes, etc.) the delivery of the products is not possible within a reasonable period, we will inform you of this by e-mail, asking whether you wish to place your order under this conditions you still want to finalize.
Responsibility of bescards.nl: The online store is not liable for defects or poor quality of the content of the products it offers to its customers. All products are received shrink-wrapped by the suppliers. If a defective product is found in the delivered quantity, please contact us at info@bescards.nl so that we can resolve the issue.

Changes to terms and conditions: The bescards.nl website reserves the right to change or renew the terms and conditions of trade. Bescards undertakes to update this document for any change or addition to the terms and conditions.
Before payment has been made in full, the products in your order remain the property of Bescards.

Confirmation of the order

Before shipping, our sales department will contact you to check and confirm the order.

Preorders / repeat orders / orders

For upcoming releases you will receive a newsletter with information about the products that are open for pre-order.

Please place your pre-orders via email in an excel file (if possible) within the requested period.

All prices and release dates are subject to change.

All orders/pre-orders/backorders are considered binding, meaning there can be no cancellations.

We try to fill all orders, so be careful not to over order,
In case of limited product availability, there may be an allocation on the respective pre-orders/back-orders.